1. WHEN WILL MY ORDER BE SHIPPED?
-Shipping charge: Free for all orders.
-Handling time: 2-3 business days
-Transit Time : 3-8 business days
2. WHAT IS YOUR RETURN POLICY?
Please email us at firstname.lastname@example.org for the return address and always include your ORDER NUMBER and FULL NAME in your email.
3. CHANGE OR CANCEL MY ORDER
You may exchange or cancel your order and address details within 24 hours after purchase. Please contact your email as soon as possible with your change requests, and label the subject line: CHANGE MY ORDER or CANCEL MY ORDER and make sure to include your FULL NAME and ORDER NUMBER. We will confirm when your changes have been made.
4. WHO DO I CONTACT FOR PRESS INQUIRIES?
For all press inquiries, email us at your email and your email will be forwarded to the right person!
5. WHAT CARRIER DO YOUR ORDERS SHIP WITH?
All US orders are shipped via Port Express.
6. ARE THERE DUTIES FOR AMERICAN ORDERS?
No additional fees!
7. WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards through our merchant service provider Amex, Apple Pay, Shop Pay, Facebook Pay, Google Pay, Diners Club, Discover, Mastercard, Visa.
8. CAN I RECEIVE A REIMBURSEMENT?
However, you can get your money back by returning the product, If you are not happy with the product you’ve received from us.
Phone number: (978) 254-1466
Address: 350 W Channel Rd, Benicia CA 94510, United States